Refund policy

Due to the nature of food products, we do not accept returns on opened or used items.

If there is an issue with your order (wrong item, damaged item, or missing item), you must contact us within 1 to 3 days of receiving your order.

Where a valid issue is confirmed, we may offer:

• A replacement of the product, or
• A refund once the product is returned in its original condition

We do not offer refunds for:

• Customers who change their mind after ordering
• Products that have been opened or used
• Incorrect delivery details provided by the customer

 

If there is ever a problem, we encourage customers to contact us and we will always try to resolve the issue fairly.